fc44 Privacy Policy
Your personal information is extremely valuable to us. This policy describes in detail how fc44 collects, uses, and keeps your information secure.
Introduction and Purpose of This Policy
fc44 operates a safe and trusted online entertainment platform for users in Bangladesh. We believe that every user's personal information is their own asset, and ensuring the protection of that asset is our primary responsibility.
This Privacy Policy ("Policy") applies to the fc44 website (fc44.cam) and all related services. This Policy will inform you —
- What types of information we collect and how we collect it
- The purposes for which collected information is used
- The terms under which information is shared with third parties
- Our technical measures to protect your information
- Your rights regarding your information and how to seek remedy
By using our platform, you agree to comply with the terms described in this Policy. If you object to any part of this Policy, please refrain from using the platform and contact us.
What Information We Collect
fc44 collects various types of information to operate and improve its services effectively. The collected information is divided into the following categories:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred username and password (in encrypted form)
- National ID or passport number (where identity verification is required)
2.2 Financial and Transaction Information
- Mobile banking account information (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, time, and amount
2.3 Technical and Device Information
- IP address and geographic location (approximate)
- Browser type, version, and operating system
- Device ID and screen resolution
- Cookie and Local Storage data
- Duration of site visits and navigation patterns
2.4 Gaming Activity Information
- Types and number of games played
- Bet amounts and results
- Records of bonus and promotion usage
- Session duration and activity logs
Purpose of Information Use
fc44 uses collected information only for the following legitimate purposes:
3.1 Account Management and Verification
We use identity-related information to complete the registration process, confirm user identity, and maintain account security. For age verification, we ensure that only persons aged 21 years or older can register on the platform.
3.2 Financial Transaction Processing
Financial information is used to process deposit and withdrawal requests, maintain transaction history, and resolve any disputes. We maintain a minimum deposit limit of ৳100 and a minimum withdrawal limit of ৳500.
3.3 Service Improvement and Customization
- Recommending games and offers based on your preferences
- Improving platform performance and usability
- Sending relevant promotions and bonus offers
- Testing new features and services
3.4 Security and Fraud Prevention
Technical information is used to detect unusual activity, prevent account hacking, and maintain the overall security of the platform.
3.5 Compliance with Legal Obligations
Information may be used as needed to comply with applicable laws and regulations, respond to requests from regulatory authorities, and assist with legal proceedings.
Cookies and Tracking Technologies
The fc44 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled
- Functional Cookies: Used to remember your preferences and settings
- Analytics Cookies: Collect site usage statistics to help improve the platform
- Marketing Cookies: May be used to display relevant advertisements and offers
You can disable most cookies by changing your browser settings. However, please note that disabling essential cookies may cause some features of the site to not work properly.
Sharing Information with Third Parties
fc44 does not sell your personal information to third parties or transfer it for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Financial information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant service providers
- Technology Partners: Limited technical information may be shared with trusted technology partners who provide site infrastructure management, cybersecurity, and analytics services
- Game Providers: Game suppliers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may receive certain session-based information to operate their games
- Legal Requirements: Information may be provided in accordance with applicable law in response to a court order or a legitimate request from a law enforcement agency
- Business Changes: If there is any change in ownership or management of fc44, collected information may be part of that process, but the terms of this Policy will be maintained
All third-party partners are contractually bound to comply with fc44's privacy standards and may only use information for specified purposes.
Data Protection Measures
fc44 follows the highest industry standards to protect your information. Our security framework includes:
- SSL/TLS Encryption: 256-bit SSL encryption is active on all pages of the site, preventing third parties from reading data during transmission
- Password Hashing: User passwords are never stored directly — strong cryptographic hash algorithms are used
- Two-Factor Authentication (2FA): The option to add an extra layer of security to your account is provided
- Firewall and DDoS Protection: Advanced firewall technology is used to prevent unauthorized access and cyberattacks
- Regular Security Audits: Systems are regularly reviewed by independent security experts
- Data Access Controls: Only authorized personnel can access limited information on a need-to-know basis
- Secure Data Centers: Your information is stored on high-security servers
Data Retention Period
fc44 retains your information only for as long as necessary. The retention period is determined based on the following:
- All information is retained while the account is active
- Financial transaction records are kept for a specific period after an account is closed or deactivated to meet legal obligations
- Certain log data is retained for fraud prevention and security investigations
- After the designated period, information is securely deleted or anonymized
Your Rights
As a registered user of fc44, you have the following rights over your own information:
- Right to Access: You have the right to request information about what data we hold about you
- Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected
- Right to Erasure: In certain circumstances, you have the right to request deletion of your information — however, some information may need to be retained due to legal obligations
- Right to Restrict Processing: You may request that the use of your information be limited for specific purposes
- Right to Opt Out of Marketing: The option to stop promotional communications is always available
- Right to Complain: If you have concerns about our data-processing practices, you may raise a complaint with us or with the relevant authority
To exercise any of the rights mentioned above, please contact our support team via 24/7 live chat or by email. We are committed to responding to your request within a reasonable time.
Protection of Minors
fc44 strictly verifies age and completely prohibits platform use by anyone under 21 years of age. If we learn that a minor has created an account, we will immediately:
- Permanently close the account in question
- Delete collected information except where required by law
- Take necessary action in accordance with applicable law
Our message to parents — please be aware of your children's internet use. If you inform us of potential access by a minor, we will take prompt action.
Policy Changes and Updates
This Privacy Policy may be updated from time to time due to the development of fc44's services, legal changes, or technological improvements. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page
- Notify registered users by email
- Show a notification at login for important changes
Continued use of the platform after the updated policy is published will be taken as your acceptance of the new policy. If you object to changes in the policy, please contact us to close your account.
Contact & Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated privacy team. We provide support in Bengali 24 hours a day, 7 days a week.
Email: [email protected]
Live Chat: 24/7 direct support in Bengali
Response Time: We try to respond to all privacy-related requests as quickly as possible